Spring has Sprung! – COVID-19 April 20th Update

We have had several customers raise the issue of whether what AtlasCare does is an “Essential Service”. This is a valid concern, but I want to put it to rest. The Premier’s Office laid out a list of essential services and had this specifically to say about what we do:

“Businesses that provide support and maintenance services, including urgent repair, to maintain the safety, security, sanitation and essential operation of institutional, commercial industrial and residential properties and buildings, including, property management services, plumbers, electricians, custodial/janitorial workers, cleaning services, security services, fire safety and sprinkler systems, building systems maintenance and repair technicians and engineers, mechanics, (e.g. HVAC, escalator and elevator technicians), and other service providers who provide similar services.”

Last week AtlasCare began moving into full swing with spring maintenance services. As expected, we identified many common problems that we were able to rectify that could have led to emergency service calls down the road. In some cases, we identified furnaces and air conditioners that were of an age and condition where replacement was more appropriate than a costly repair. We also found a number of plugged dryer vents that needed to be cleaned out. Plumbing and drain issues continue to lead the list due to the ongoing hygiene precautions we have all adopted and the extended time we are all spending in our homes. We would like to offer a complementary plumbing or drain inspection for our loyal customers who think they may have a potential issue developing in their home.

We have had some great feedback from our customers over the past week. One customer wrote: “On my Spring Maintenance Service of April 14th, 2020, Sean, the service technician was sent as per Nimo to do the Spring tuneup on the A/C and followed the guidelines set forward by AtlasCare. And in conversation with Sean, one of the main reasons he is with AtlasCare is his manager Nimo. Thank you to Nimo for his caring of his staff and customers in this very trying time.”

Our spring schedule is starting to fill up and we are now booking into June for our maintenance visits. Don’t hesitate to call to schedule yours. Remember that these are placeholders and can be rescheduled if need be. If you have any health concerns and would require an earlier service, please call and we will do our best to accommodate you. In the meantime, stay healthy and safe.

Roger Grochmal, P.Eng.

CEO