About Us | AtlasCare | Always There When You Need Us

The industry has changed but some things remain the same.

A good host welcomes people into their home and makes sure they are well cared for.

From the beginning, we’ve been meeting the unique needs of families. Since the first day we began offering services to the community, customers have been our focus.

They say that change is good, and we have seen incredible changes as we’ve been able to help customers with their coal, oil, and gas furnaces as the years have passed. Automation, efficiency, digital integrations… from mercury thermostats to WiFi-connected control systems, we’ve witnessed it all.

Since 1986, under the name of AtlasCare, Roger Grochmal has been leading the team through these changes, all while investing in a company that he has appreciated from the beginning. As a natural entrepreneur, Roger has passionately steered AtlasCare forward, all while committing to its customers. From a team of 8 to a team of over 100, growing with our clients has been AtlasCare’s pleasure.

Michael Grochmal started working at the family business, AtlasCare, part-time in the summers from the age of 13. Michael joined the AtlasCare team on a full-time basis in 2003 after obtaining 5 years of business experience with a Fortune 500 company. He performed every role at AtlasCare before becoming President in 2012.

AtlasCare is a community of parents, grandparents, aunts, uncles, best friends, your neighbour down the street. Exceptional service remains at the core of who AtlasCare is. We are excited to see how the industry will change and progress, but will always remember our roots and where we came from all those years ago.

Expect to be treated differently. We aim to please.

Problems? We Have Solutions You Will be Comfortable With.

Things break down. It’s a part of life. That’s why we work with you to ensure you and your family are taken care of.

Continuous Learning For Your Security and Peace of Mind

Our team’s always adopting new innovations, solving problems, and finding the best solutions. Rely on expert advice from our technicians, on all makes and models.

Our Door is Always Open for Your Safety. We Never Close

We’re open 24/7, all day every day. Emergencies happen when you least expect it, but don’t worry. We’re always there when you need us.

Testimonials

Here’s what our customers say…

Steve Woods.
HVAC Service Supervisor since 2007

We called Atlas care today as we had an issue with our AC unit turning on and off. Right off the bat, we received amazing service from the service coordinator, Claire, the after hours coordinator, and ultimately, our service tech, Steve. Everyone we encountered for this service was impeccable!!!! Steve answered our after service call within 15 minutes of our call. He came to our home within the time he said (within the hour). He identified the problem and fixed in. We were very impressed with Atlas today and the impeccable service on what of the hotter days of the year. 5/5 star rating all around!

Sandy -

Kyle Hutchison.
HVAC Service Technician since 2017

As always, our technician, (this time Kyle), was professional and courteous. I always get the heads up when the tech is on his/her way, which I appreciate. Our A/C maintenance check was carried out thoroughly and with all Covid-19 safety measures in place. We’ve been customers for over 15 years – their customer service is unparalleled – and I highly recommend them to everyone.

Linda Kwan -

Anthony Dicaro
HVAC Service Technician since 2015

Expertise and focus on preventive maintenance. Pleased with quick response of installation appointment times and that this company can service everything they sell. Also noted that an unexpected replacement of an electronic part was available in the inventory of the service truck. Didn’t have to wait for the part and a second service visit was not required. This gave us confidence of no interruption to our air conditioning this summer!

JJ Patterson -

Jordan Butts
Service Technician since 2014

We have been a customer of AtlasCare for over 30 years and are always satisfied with the service and attention to detail. This is our second house and have heating and AC installed, serviced and repaired over the years. The technicians are always knowledgeable and helpful.

Linda -

Sean Fagen
Service Technician since 2018

Our furnace stopped working. Called Atlas and they had service technicians out within the hour. Sean and Ricardo were super professional and polite, very helpful and knew their stuff. It was a pleasure dealing with them.

Kitty Benko -

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